Method of Payment
All work will be paid for in cash upon completion of job unless credit arrangements have been made prior to the original service call.
Bad Check Charge
Any dishonored check or bank draft will be charged a processing fee of $25.00 in addition to the total on the reverse and customer agrees to pay this processing fee if the check or draft is not paid for any reason.
The customer agrees that in the event this service invoice is placed in the hands of an agency or attorney for collection or legal action, the customer will pay an additional charge in an amount equal to the cost of collection including agency and attorney fees and count costs incurred and permitted by law governing these transactions.
A service call is a call to the job address by a qualified service technician at the request of the customer. The service call is based on the time required to travel to the customer’s house and the time required to analyze the problem and prepare an estimate of labor and parts required to repair the unit. If the customer does not want the unit repaired after the service technician has arrived in response to the call for service or after the estimate is given, the firm is still entitled to be paid for sending the technician and the service call charges.
Repairs are in addition to the service call. Repairs include labor and parts to repair the unit. After repairs are completed on the unit, turn it on to see if it is operating to your satisfaction.
Parts used-in the repair of your unit are equal to or superior to the original parts used in your unit. Only parts and labor listed on this invoice are covered by our warranty. If parts listed on this invoice fail during the warranty period, they will be replaced without charge for the parts. Customer will pay for all handling costs incurred to obtain and replace these parts. If any other parts break down due to use or age for any reason beyond our control, the regular price for replacing these parts and labor will be charged. All costs incurred to obtain parts to honor valid manufacturer’s parts warranties will be charged for and paid by the customer. Since these parts are subject to availability from the manufacturer, we cannot guarantee the time it will take to obtain these parts. Parts purchased separately / over-the-counter have a 15 day money back return. After 15 days there is a 25% restocking fee. In no event will shipping or handling be refunded. We do not return electrical or special order parts.
There is absolutely no labor warranty on any unit with an intermittent problem. Since the problem is not always apparent, it cannot be traced. The only lime such a problem can be traced is when the problem actually exists.
Limitation of Damages
In the event the repairs are not successful our liability for damages including consequential damages is limited to the amount actually paid by the customer.
Warranty / Service Contract Liability Release
This repair will be made for due consideration. I confirm that this repair will be paid for by the manufacturer warranty / service agreement. I agree that my liability for the cost of this repair is not waived and agree to be personally responsible for the cost of this repair in the event the manufacturer / service contract company / extended warranty provider fails to pay any portion of the full amount of these charges based on warranty limitations, or if the warranty provider fails to pay any portion of the full amount of these charges based on warranty limitations, or if the warranty provider fails to make payment. In the event that I am directly billed for all or a portion of the cost of this repair, I agree that I will remit said charges within 10 days of the billing date, as well as the reasonable cost of collection, including any attorney fees. Having been advised and understanding the service technician will be as careful as possible in undertaking the repairs, I hereby release River City Appliance, Inc., its successors in interest; its past, present ad future owners, officers, directors, agents, employees, technicians, insurers, reinsurers and assign for any and all liability, actual, express and implied, of damages, damage costs or expenses of any kind arising out of and in the course of River City Appliance, Inc., its agents or employees undertraining to repair any or all of your appliances.