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Testimonials

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Sara T.
May 10, 2024

I've had them out twice in the last month for two different appliances. Both times the repairman found the problem quickly, fixed it quickly, and charged me...

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Cory A.
April 26, 2024

The technician was very polite and knowledgeable. Excellent service would recommend fix my appliance correctly after the field attempt by a previous company.

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Tina Moreno
March 14, 2024

Josh of River city is the kind of guy who does not see a problem but sees a challenge. Our 34 year old refrigerator stopped cooling. And we thought it was finally time to get a new one until we met Josh from River City. His knowledge and dedication put us back in business and got our refrigerator cooling again. He is absolutely the best professional and personable repairman we have ever met. We will never call anyone else for any household appliance repair. Plus the charges were more than reasonable and fair. We would give them ten stars if we could. John and Tina M.

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Siragusa S.
March 8, 2024

Josh was the best repairman I've had in years! My washing machine needs a part but he was able to it draining and spinning, saving me a trip to the...

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Mom G
February 12, 2024

Professional and fast. Communicated to let me know part arrived, confirmed appointment, and texted that tech was en route. Came in and got the job done.

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Anne Jacobs
February 10, 2024

Excellent service! This was the first time I used River City Appliance and I am completely satisfied. Our dishwasher wasn’t draining properly and I had called GECares who came out to service the day before and quoted me over $400 to replace the drain pump. I declined their quote. River City came out the next day and told me the drain pump did not need to be replaced and the water wasn’t draining due to a blockage in one of the tubes. The cost for River City was about 1/2 of GECare. The repairman was on time and knowledgeable. Everyone with whom I spoke was friendly and accommodating. Will use them again 👍

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Pat P.
January 24, 2024

Repair of LG Dishwasher that wouldn't drain. We requested service through Home Warranty so we were pleasantly surprised to deal with such a great...

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Keith CoBen
recommends
January 17, 2024

Fixed two appliances in my rental property. No issues and easy to deal with.

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Philip T.
January 16, 2024

Any refrigerator breakdown can't be serviced soon enough. The technician was here in less than 24 hours, did the analysis of the issue, and repaired it in...

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Joleen A.
January 16, 2024

Installed new dryer. Same day response. The two employees were polite and friendly. Asked us good questions about our preferences. I definitely would...

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Norine Mullen
January 15, 2024

River City Appliance repair is the best! They sent an experienced repair person who was able to diagnose the problem quickly. I ultimately decided to replace the dishwasher with a different brand. They were very helpful during this process from beginning to the end!

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TCBY TCBY
January 11, 2024

River city appliance did an amazing job fixing my refrigerator. I will be using this company again in the future.

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Molly Sarkisian
January 11, 2024

Joe was very friendly and professional. The water and ice dispenser on my refrigerator doesn’t leak anymore. I will definitely call them in the future for appliance service. Joe even vacuumed underneath my fridge!

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Anna R.
January 8, 2024

Absolutely love the service. I made a call to numerous companies and they kept giving me 2-3 month time frames. I called River City Appliance they scheduled...

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Charles Williams
December 16, 2023

Great service, I would highly recommend River city, Kuress., was excellent on scheduling same day service and Josh.was awesome on getting us back up and running.

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Jason Batson
December 13, 2023

Ryan was super polite and did a outstanding job. Keep his work area very clean also. Thanks

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Jason B.
December 13, 2023

Ryan did a phenomenal job with my dryer which I've been having an issue with for the longest time and I never had the right person to come out. And fix it I...

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E T.
December 7, 2023

We were able to get a appointment with them the day after we called. Ryan was very friendly and professional. We needed a part replaced and none were...

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Naim Haghighi
December 6, 2023

They had to come by 3 times to fix all the issues with my washer but they didn’t give up until they fixed it all. Thank you

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Nathan Marschall
November 28, 2023

Arrived on time, got the job done quickly and effectively. Would recommend!

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Michael Marchant
November 14, 2023

Service technician was thorough and did everything above and beyond needed - expert with Wolf - would use them again

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Harley D.
November 7, 2023

River city appliance responded promptly to a request to repair the icemaker in my Frigidaire refrigerator which was still covered by the extended warranty....

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Jeff Barnhart
October 13, 2023

Absolutely love River City Appliance! They have helped me with several appliances and always do an amazing job. Just fixed my washer and had everything they needed on the truck and the laundry is no longer stacking up! Thank you River City!

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Cindy Finigan
September 29, 2023

Quickly figured-out problem why my washing machine is not draining. The tech changed the drain pump in just minutes it was done! My washing mac now is working fine. Thanks to River City for their very good service!

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Marissa Cardozo
September 27, 2023

Josh came out to our house and worked on our Kitchen Aid Stand alone ice maker. He took a through diagnosis and maintenance check of the entire appliance to make sure our ice maker was repaired and in good order. I felt confident in his experience servicing our ice maker. I worked with another appliance service group and was unhappy with their attempt to fix our ice maker. They didn’t know what they were doing and kept coming out, never showed up and was hard to work with. I’ll use River City Appliance Repair again!

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Martin Ogles
September 27, 2023

Great service! Josh was a true professional. Got it done right!

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Barbara Martinez
September 27, 2023

Seem to know what he was doing. Left clean and very professional

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Donald Thamer
September 15, 2023
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Craig Solenberger
September 7, 2023

Josh was here today and fixed all of our problems with our LG stove. Thanks

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H. Woodward
September 6, 2023

Washer quickly diagnosed and repaired! Great customer service when scheduling, and great service on repair day.

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p j
September 5, 2023

Very responsive company,so glad I had them come out

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Maryann M.
September 2, 2023

Quick and knowledgeable arrival and service I would highly recommend River city appliance

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Tony Arcuri
August 31, 2023

They responded when we needed them and resolved our problem.

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Raisa Popel
August 28, 2023
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John A.
August 22, 2023

On time, respectable and very professional. Diagnosed our noisy refrigerator ordered the part, but when Ryan came to install the part and do the...

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Lisa Velasquez
August 18, 2023

My refrigerator had gone out one weekend. It was no longer cold. I called River City the following Monday morning, based on their good reviews. They were very friendly and and fit me into their schedule that day. The technician was on time and knowledgeable and knew exactly what the issue was. I'm very impressed with the professionalism and great customer service -- something very much lacking nowadays. I will definitely call them in the future and highly recommend them to my friends and family.

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Stanley Chew
August 18, 2023

FRIENDLY, KNOWLEDGEABLE, COURTEOUS, POMPT, RELIABLE, HONEST, FROM THE BOTTOM UP...THE RECEPTIONIST, THE SERVICE MAN AND THE OWNER. THANK YOU.

Great service

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Peggy F.
August 18, 2023

On time, great customer service, tech was very informative and completed the repair in a timely manner. Highly recommend for your appliance needs.

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Julie Seager
August 18, 2023

Will definitely use them again when an appliance needs help!

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momof5 ca
August 18, 2023
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jennifer crown
August 18, 2023

This was a home warranty covered service. The service technician, Jason and office administrator, Debbie were delightful to work with. Jason was very knowledgeable and was able to explain every aspect of the repair to me. He made some excellent recommendations and provided excellent customer service. I would recommend this company to friends and family.

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Joyce W.
August 17, 2023

We have had the pleasure of service being provided to us for our washer and dryer by Rivercity Appliance multiple times. Technicians assigned have shown...

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Ben P.
August 17, 2023

Very quick and responsive. The technician was friendly and polite. Got my fridge back up and running. LG sucks. I spent 3000 on a fridge and the compressor...

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John C.
August 14, 2023

Our refrigerator was not cooling properly, and we reached out to River City Appliance. Josh is our go to for all of our appliance repairs and once again he...

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Janoah T.
August 12, 2023

Helpful and friendly , josh was very professional. Caress was very helpful in answering my questions, going to use them again

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Lucy Arbuckle
August 11, 2023

Ryan helped fix the issue on our SpeedQueen washer. he is very polite and professional. They were running late but they made sure that it was communicated timely! Will definitely use this Company again!

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Steve S.
August 10, 2023

We were blown away by the service we received from River City Appliance. Our home warranty sent them out for a dishwasher repair, but the service from their...

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Laura A.
August 7, 2023

River city appliance was great with their communication. Constantly keeping me informed as to when they were coming. The technician was very friendly and...

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Bob Guzik
August 5, 2023

Great service, took are of the problems and most importantly, verified it was working before he left.

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Todd O.
August 5, 2023

My first experience was very pleasant, from scheduling the repair appointment to the technician (Joe) resolving the warranty issue. I would definitely...

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Danelle Stylos
August 4, 2023

The technician, Ryan was friendly, quickly resolved the issue and I would definitely recommend this company to repair your appliances!

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Cindy N.
August 4, 2023

I am a very happy repeat customer of River City appliances. I had a problem with my Subzero refrigerator. The bottom of the refrigerator was freezing up...

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Carlie C.
August 3, 2023

Josh C. was awesome. Fixed the problem quickly and successfully after a plumber tried to tell us we needed a whole new dish washer. He ran late on his job...

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Jay Bobrowsky
August 1, 2023

Josh who from River City Appliance spent the time needed to diagnose and repair my refrigerator and he didn’t leave the refrigerator was repaired I really appreciate his dedication and professionalism. I’ll definitely be contacting River City Appliance for my future repair needs.

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Marc Prestera
July 29, 2023
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Deborah Dudley
July 26, 2023

Ryan was great and the office team five got it done!

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Fran W.
July 20, 2023

We called River city appliance on a Wednesday. They came on Thursday said they'd be here between 10 and two called us about 20 till 2. Dishwasher is fixed...

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Mj J.
July 16, 2023

We had an issue with the freezer seal on our fridge/freezer. River City came out quickly diagnosed the problem and fixed it. We were very happy with the...

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Ann Payne
July 14, 2023

Ryan arrived timely, fixed the fan on the back of refrigerator. Refrigerator is no longer Hot on the inside & outside. Thank you Ryan.

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Joyce Watters
July 11, 2023

We have had the pleasure of service being provided to us for our washer and dryer by Rivercity Appliance multiple times. Technicians assigned have shown the utmost of professionalism, courtesy and expertise, they do what they say and say what they do. Follow up and follow-through to completion has been consistent. Updates with ETA for arrival have consistently been provided, and service provided on the date and timeframe provided every time. Rivercity Appliance receives a score of 10 from us, on a scale of 1 being awful to 10 being superior.

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mickey
July 11, 2023

Very Happy with the service received. The repair tech, Ryan, was very friendly and helpful. Will, definitely, use them again.

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Babak S.
July 11, 2023

I use their services all the time. Friendly, reliable and timely service. They have always been able to fix my appliances and always my experience was positive.

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Lou Cabana
recommends
July 10, 2023

We have used River City about five times outstanding technician Josh. Sees the problem and fixes it.

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Heather H.
July 6, 2023

River City, with Josh and Ryan and particular, are always amazing! They are so knowledgable and helpful!

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Linda Moore
June 29, 2023
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Chrissy France
June 26, 2023

Fantastic experience all around. Honest. Great communication. Follow thru was great. Highly recommend.

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Jennifer Ramirez
June 23, 2023
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Pamela Norris
June 23, 2023

Fabulous service and great customer service..Ryan was a pleasure..will definitely use them in the future

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Judy Mowrey
June 23, 2023

Great job with an unusual request. Dispatcher very friendly and helpful, repairman did a great job and was also very friendly.

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Alana Bean
June 23, 2023

Super nice and easy to work with!

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Christopher H.
June 23, 2023

Dryer stopped working just as we were doing laundry preparing to go on a trip next day. Called River City Appliance... problem solved the same day! This...

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Julie L.
June 22, 2023

Had issues with my refrigerator, so I called and spoke to Carrie in the morning. she was very friendly and helpful. She had a technician scheduled same day...

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Tammy Jackson
June 22, 2023

Very professional from talking to the customer rep until the guy came out here very knowledgeable very patient

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Vanessa Cheshire
June 11, 2023
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Darron Haworth
June 9, 2023

Top notch service, professional and personable tech. Honest, quick, friendly. A pleasant experience

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J S.
June 9, 2023

Prompt, capable, professional.

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Donald Gay
May 10, 2023

Professional and knowledgeable. Communication was great

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Lynette Blumhardt
March 3, 2023

Joe arrived on time and replaced a microwave front panel within minutes. Looks good and works like new.

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Zak Norton
February 3, 2023
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Christy R.
January 20, 2023

Very happy with the service from River city appliance! Josh is one of the most knowledgeable repair people out there! Won't go anywhere else we will always...

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D Woliver
January 17, 2023

Josh was great. Informative and had the correct part with him. Fixed in a short time and explained everything he did.

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Greg Cordingley
January 16, 2023

Joe is a knowledgeable tech, very friendly and efficient

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Shelly Pinkerton
January 14, 2023
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Christina Marie Anderson
recommends
January 5, 2023

Family owned Knowledgeable Experienced Honest Hard working Values your time

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Lynn H.
December 31, 2022

The original person I called didn't work on my type of refrigerator and referred me here. I liked that I received text appointment reminders. Joe showed up...

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Daniel Castro
November 29, 2022

Great service.

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Frog W.
November 23, 2022

Josh repaired our washing machine. He did a great job, was wonderful and professional. We definitely recommend him and this company. Great this time, and...

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Gary Williams
November 22, 2022

Great! Super nice service rep!!! Thank you! I will recommend you!

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Terrie Pouncil
November 22, 2022

Fast, professional, on time, & responsible

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D S.
November 16, 2022

Finally a service company that knows what they are doing!

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Sheila Medeiros
November 2, 2022

Honest feedback even though no service was done.

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Amber Knoth
October 30, 2022

I will definitely use River City Appliance again. Josh arrived on time, made the fridge work despite not having the replacement part, and it was a seamless experience all around. Great job!

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Susan H.
October 27, 2022

Excellent service. Had issues with our LG dryer. River City Appliance was available to come out quickly, diagnosed the problem & had the parts to fix the...

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Eva Lisle
October 26, 2022

Josh knew exactly what "that sound" was in our washing machine and repaired it quickly and precisely. We have used this company before and are very happy with response times, communication level and up front transparency of pricing. We will definitely use them in the future.

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Christine Erikson
recommends
October 26, 2022

courteous efficient didn't try to stick me with excess work and pay

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Sophie Harnage
October 25, 2022
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Martha Curtis
October 24, 2022

The technician was very helpful and professional. A part needed to be ordered to repair our washer, the office gals and technician were super nice and flexible fit our service in as soon as they receive the part!

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Steven Campas Jr.
October 24, 2022

The service was great and the people friendly. I would recommend the company.

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Winston Hickox
October 18, 2022

The problem was correct quickly and successfully.

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Sofia Barajas
October 18, 2022
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Sonya W.
October 15, 2022

Josh (?) was right on the money with his diagnosis. He appropriately completed a job that should have been done right by Airport Appliances in the first...

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Michael K.
October 14, 2022

Dryer died on Day 1. River City fixed it on day 2 at a reasonable price. can't get any better than that.

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Wayne Morris
October 14, 2022

Was very prompt to find the problem and making the repair

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Katherine Park
October 11, 2022

So far, so good. Thank you,

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Isabella Henley Spartan
October 11, 2022

Great service at a reasonable price

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Tatyana Matyash
October 7, 2022

Very fast and quality service

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annie gunter
October 3, 2022

Smart efficient focused ethical

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Randy S.
October 3, 2022

With a little of a bumpy start - all is now good! Josh came out having been delayed at other appointments. But when he was here - time did not matter! He...

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James Bell
September 30, 2022

These guys came out via a warranty request/repair from LG to try and fix our fridge. They were prompt, clean, professional and appears that they're also very good! It's been just under two weeks and all is working as it should. Finally. Thanks for your attention and experience!!

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Sherree P.
September 30, 2022

Great service, there when they said they'd be there. The young man who came out was excellent and very professional. I'd definitely recommend them.

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Barbara Spoto
September 29, 2022

Efficient, very neat and so clean. I recommend Josh highly.

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A R.
September 28, 2022

The first time I tried to book with them it was difficult they kept trying to change the time and day. Once we got the gentleman out to fix our...

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Michael Herrera
September 27, 2022

Great job. Very professional. Got after it, and knocked it out.

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Rubi C.
September 27, 2022

Excellent service! LG referred us to them for warranty repairs on our fridge. I promptly received a call from them to confirm the refrigerator model so that...

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Todd W.
September 26, 2022

We had some warranty work needed on our fridge. Other than the delay in getting parts, par for the course right now, the service was amazing. The office and...

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Owen Austin
September 26, 2022

Absolutely amazing service and great recommendations for future use. I didn’t get in as soon as I wanted but it was worth the wait. Parts were ordered and everything fixed and repaired in 1 go!

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Gale Freeman
September 26, 2022
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Cathleen H.
September 25, 2022

Great service. We had warranty work done and as soon as the part came in we were scheduled and the work was done. Happy to have a working fridge.

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Brian Halstead
September 22, 2022
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Brian H.
September 22, 2022

Joshua from River City knows his stuff. He fixed both our dryer and dish washer - they work like new. Thank you so much!

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Srinivas Teki
September 21, 2022

Service was very smooth. Tech did a good job. Company team supported very well during the whole period.

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Sling Lizard
September 21, 2022

Very knowledgeable, friendly and professional

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Aurica Z
September 20, 2022

Josh was amazing! Kind professional and very knowledgeable. He is simply the best !

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Patriot Grandpa
September 20, 2022

Technician was able to come a day earlier than scheduled. Was very good and pleasant. He was not able to fix the machine without parts approval. Warranty company decided to payback the price of the machine. River City did a great job all around. Thank you!

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Anderson J Flennoy Sr
September 20, 2022

The River City Appliance technician was courteous, professional, and thorough. I would call the company again for any repairs for my appliances.

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John McDonald
September 20, 2022

Timely response Friendly attitude Correct diagnosis Reasonable price

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Carol Engstrom
September 20, 2022
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Mitzi Houston
September 20, 2022

Craft ice maker was not working and Dean knew exactly what needed to be done. Ordered part and now it works perfectly.

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Sylvia E.
September 20, 2022

I had a broken fridge and I was connected to River City Appliances and they were all so very helpful! i got an appointment in less than a week. Dane was my...

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Laura Carder
September 20, 2022

Warranty service. Very professional and discovered the problem with dishwasher that other repair company missed. Followed up with us to make sure warranty company was notified and afterwards as well regarding repair or replacement was done. Would highly recommend!

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Amy Schwartz
September 19, 2022

Very knowledgeable and responsive. Had some warranty work done on my stove. They were professional and experienced with the repair. Will definitely use them again!

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Jason Drake
September 19, 2022

Very helpful

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Linda Sparks
September 19, 2022

The attendant was helpful and knowledgeable

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Karen Capote
September 19, 2022

Got done what the other guy did not.

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Carey C.
September 19, 2022

Professional service person, fixed my appliance the first time. Will be using again.

Byron M.
Byron M.
August 25, 2022

I rarely submit reviews of companies we have contact with but the service your staff gave us on the LG Refrigerator Repaired recently was above and beyond. I want you to know your staff is one of the most professional staffs I have encountered in recent times. Perhaps it is because I am a Retired USAF Sergeant and after being in the military for 20 years, I expect people to do what they say they will do without me having to continuously check to insure they are doing it. or maybe it is because I grew up in a time when a person’s word was their bond but, it seems these days this type of courtesy is a rare characteristic of anyone, or any company for that matter. Honestly, it makes me believe they do not care enough about their costumer's time to bother keeping the customer informed of steps being taken concerning the customers service case. Not the case with your employees, the ladies who took out phone call processed our request expeditiously, arranged for a service call all the way up here in Yuba City and called me back every time they told me they would and WHEN they told me they would. Your repair man also kept me informed of when he was going to be there and called when he was on his way. We even had a problem with the part they replaced on the original visit and although I expected it to be a fight to get them back out to replace it I found that there was no issue and they ordered a new part and came as soon as they could. Again calling an keeping me informed all the while. The lady who took my call actually called me to get me on the schedule before my part even came in just so we would not have to wait for an available date because the calendar was filling up. Bottom line: I want to say Thank You to everyone involved with my service for the Extremely Professional service and to let you know I will recommend River City Appliance to everyone I know.

Stan Brown
Stan Brown
August 12, 2022

Thank you so very much for your fast service! Josh had the part with him and was in and done in no time. After the run around I got from the local business I purchased the range from, this was a breath of fresh air! ...and right in the neighborhood too!

Freda C.
Freda C.
July 12, 2022

Great company knowledgeable employees

Murali S.
Murali S.
June 28, 2022

Josh from River City Appliances was really dedicated, and totally focused on all the jobs assigned to him in that service - refrigerator, stove burner, and dryer vent issue, We have got the best service through AHS warranty this time with the help of River City Appliances Inc

Susan G.
Susan G.
June 22, 2022

Great technician. Resolved problem and made sure the dishwasher was running according to specs.

Dina N.
Dina N.
June 18, 2022

I was very pleased that Joshua fixed my refrigerator and now is functioning again.

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Dave V
May 18, 2022

Recently had GE refrigerator go down and called for service. Phone reps were polite and got us scheduled quickly. Ryan our tech was awesome; prompt, professional and did a great job. Highly recommend!

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Dave V.
May 18, 2022

Recently had our GE refrigerator go out and called for repairs. Received great treatment on phone and was scheduled quickly. Our tech Ryan was awesome and...

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Jerry Tamburino
February 16, 2022

Came on time and fixed the problem

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Sarah LeDoux
February 8, 2022

Office staff was helpful and communicative. Scheduling is tough in our location but at least I always knew what was going on. I'm grateful they do service calls here at all. The technician was very friendly and professional. Would recommend without reservation.

Alexa D.
Alexa D.
January 12, 2022

River City Appliance is an amazing company and we appreciated the service from their staff!

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Rouzan Bosnoyan
December 28, 2021

The technician was and is knowledgeable and pleasant.

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Zygmunt Gajek
July 10, 2021

The tech and everyone from the office was absolutely amazing. Had my refrigerator back up and running in two hours. The tech was more like professional and the price was absolutely amazing. Thank you gays.

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Nick Compton
May 27, 2021

These guys are legit super pro appliance Technicians.

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Jennifer Black
April 3, 2021

Everyone from the office to the tech was absolutely amazing. Had my refrigerator back up and running in two day, before anyone else could even come look at it.

Pennie
Pennie
January 5, 2021

Happy new year to you and the crew at River City. I recommend you guys all the time. In fact, you had a service call two doors down from me couple months ago I think it was. Thanks again for all your help you were great.

Linda A.
Linda A.
March 19, 2020

River City Appliance has been far superior in scheduling for prompt service and arrival times are on time. Josh, who has been to our home a couple of times was very kind, courteous and very knowledgeable of our Electrolux stove. He was very patient with our concerns. I would highly recommend River City Appliance. Josh is a wonderful representative of your company.

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Reese N Bry
recommends
July 31, 2019

From our first call with Carrie to inquire about their service fee and setting an appointment for the next day, to Jasmine accommodating a last minute schedule conflict, to Josh, our service technician, we give River City Appliance 5 🌟🌟🌟🌟🌟! Josh was on time, prompt, knowledgeable and trustworthy about what our refrigerator needed! Turns out it was a small fix that cost us only $149 total! Thank you so much Josh and River City Appliance! We will definitely be referring you to our neighbors, friends, and family! 😊

Mary G.
Mary G.
October 4, 2018

Highly recommend River City Appliance. RYAN IS AWESOME! Initial appointment was 9/27/18 for my LG washer which has been leaking, he thoroughly diagnosed it and explained what was happening. The warranty company sent a part that wasn't needed. Ryan did some research and found that they have an upgrade part, so he took the initiative to order and set up a second appointment to comeback for the upgrade which was today 10/4/18. Washer fixed and I'm one happy customer. He's very knowledgeable, friendly and was nice enough to answer questions regarding and issue with another appliance. Also the phone dispatch (didn't catch her name) was very nice and accommodating regarding appointment time. Five STARS all around!

Douglas Polly Paulette
Douglas Polly Paulette
October 2, 2018

Joe was out today to our house and did a great job. I would recommend River City Appliance to anyone. Again thank you Joe for an outstanding job well done. Joe was extraordinarily and very understanding, thank you, thank you, thank you.

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Douglas Polly Paulette
recommends
September 24, 2018

Joe was out today to our house and did a great job. I would recommend River City appaiance to anyone. Again thank you Joe for an outstanding job well done. Joe was extraordinarily and very understanding, thank you, thank you, thank you.

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Carey Compton
September 18, 2018

First class service! I would highly recommend River City Appliance.

Gordon O.
Gordon O.
September 9, 2018

The appliance repair guy was friendly and knowledgeable. I regard the service as first class. I'll write the service down for all future work on my fridge.

Glenda
Glenda
August 1, 2018

I just wanted to say how happy I am with your company. Your quick response to my problem and your very professional service person made my broken washer a thing of the past. YAAA Thank you from a very happy customer!

Jon
Jon
April 18, 2016

Last week Josh came out to service our refrigerator that had stopped cooling. I spent 35 years in the Telecommunications business as a field technician, so I am pretty comfortable about customer service and how important it is to a business. I wanted to let you know how impressed I was with Josh. He was extremely pleasant, professional, courteous and knowledgeable. He went over and above, what I would call customer service, by cleaning the floor up under the refrigerator, vacuuming the unit out and even replacing a small leaking hose. Please pass along my sincere Thanks to Josh for the excellent customer service and job he completed. I know that in the future, if appliances were to break down and need repair, I would call River City Appliance, as well as recommend anyone to you. He is a valuable employee, hold onto him.

Richard
Richard
March 18, 2016

Friendly and professional I would definitely recommend River City Appliance Repair to friends and family.

Michael
Michael
March 18, 2016

Online appointment scheduling is easy on their website. Joe the technician arrived on time. Very professional and friendly. The first visit we paid $75 but Joe didn't seem to find the problem. After he left the problem occurs again and scheduled another appointment. Again, Joe arrived in town and this time he identified the problem had to do with the washer pedestal causing our front load washer to vibrate wildly. Joe spent roughly 10-15 minutes to apply a fix. I presumed he used some kind of shim to neutralize the vibration. In any case Joe did fix the problem. River City Appliance is an excellent service company to work with. Special thanks to Joe. I would highly recommend River City Appliance.

Janell
Janell
March 18, 2016

Joe was an amazing help to us. Really professional, courteous, with plenty of expertise. Highly recommend.

Brenda
Brenda
March 18, 2016

I scheduled an appointment online, got a call back right away. My front loading washer needed repair. Unfortunately, it sits under the dryer in cramped quarters and upstairs to boot! No easy task! Josh, the repairman, tackled the situation like the pro he is! Never complaining, always smiling and taking me through the process, step-by-step to keep me informed. No hard-sell...after putting together a quote, he suggested I think it over... repair cost vs. new washer. They went about their work, keeping me informed along the way. A job well done! Washer is better than new! Works great and worth every penny. This review is sincere. I value customer service and just plain ol’ honesty. The folks at River City Appliance came through. From the prompt service and call backs (thanks Jazmine) to the professional and highly skilled technicians.

Theresa
Theresa
March 18, 2016

Thank you Jazmine and Josh - appreciate your professional service!

Sheri
Sheri
March 18, 2016

River City Appliance Repair is unlike any similar service we have used. They actually researched the problem BEFORE they came out so they had the part with them! AWESOME!!!!!

Nancy
Nancy
March 18, 2016

Pete, our service person, was very professional and knowledgeable. Have never had such wonderful communication from a business or service person. Thank you.

Ron
Ron
March 18, 2016

Superb experience, I Will absolutely use you again and recommend you. Josh did a great job!! God bless you all!!

Stephen
Stephen
March 18, 2016

I had a great experience. I had a service window of 1:00 to 5:00, Josh was here at 1:00 sharp found the problem in a very short period of time and done within an hour.

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